*REMOTE*
RESPONSIBILITIES
• Run weekly reports/ad hoc (HQ Budget)
• Troubleshooting
• create job descriptions and templates to support the application
• Prepare job aides and define site management roles for Jetdocs
• Work on enhancements with Andrew (Jetdocs External Team)
• Changes / Reconfiguration to job templates
• Creation of new requested job templates by various groups
• KPI Adherence (close out tickets > 60 days open
• Administration of full JETDOCS Pro Application & all day-to-day requests and activities
• Template Owners as needed (email/teams)
• All change requests to workflows need to be approved/confirmed by template owners
• Workflow groups to move tickets along (as needed)
• Offer ad-hoc assistance for complex issues post-transition
• Review and refine processes based on feedback from HRIS and end-users.
• Maintain open communication for continuous improvement.
DELIVERABLES & Due dates
Documents detailing:
1. Administration of JETDOCS PRO Application
2. Provide day-to-day support of the JETDOCS Workflow application across USERS
3. Communicate ownership changes to all stakeholders (Templates, Jetdocs, leadership)
4. Update system access and modify email distribution
Qualifications EXPERIENCE & EDUCATION
· Expert knowledge in JETDOCS Pro (Jetdocs Inc).
· Excellent oral, written, presentation, and communication skills
· Proficiency with Microsoft Office 2013 (Word, Excel, PowerPoint)
· Expert Proficiency with JETDOCS PRO Application
· Excellent interpersonal skills, including the ability to work with individuals at all levels of the organization
· Strong analytical and problem-solving skills
· Ability to effectively prioritize and execute in a high-pressure environment
· Ability to independently set priorities and meet deadlines in a fast-paced environment, a self-starter
· Familiarity with creating Standard Operating Procedures (SOP’s) and documenting key process requirements, and can produce sample work upon request
· Excellent oral, written, presentation, and communication skills
· Ability to independently set priorities and meet deadlines in a fast-paced environment, a self-starter
· Familiarity with creating Standard Operating Procedures (SOP’s) and documenting key process requirements, and can produce sample work upon request
· Excellent oral, written, presentation, and communication skills
· Excellent interpersonal skills, including the ability to work with individuals at all levels of the organization
· Strong analytical and problem-solving skills
· Ability to effectively prioritize and execute in a high-pressure environment
· Ability to independently set priorities and meet deadlines in a fast-paced environment; a self-starter
· Familiarity with creating Standard Operating Procedures (SOP’s) and documenting key process requirements, and can produce sample work upon request
· Ability to independently set priorities and meet deadlines in a fast-paced environment; a self-starter
· Familiarity with creating Standard Operating Procedures (SOP’s) and documenting key process requirements, and can produce sample work upon request
This is a remote position.
Compensation: $50.00 - $75.00 per hour
About
WORKING FOR YOUR SUCCESS!
"Empowering Excellence, Enabling Growth: Transforming Businesses through
Expertise, Collaboration and Innovation!"
Expertise, Collaboration and Innovation!"
At Kumar Consulting, our vision is to be a pioneering force in transforming businesses through a unique blend of expertise, collaboration, and innovation. With decades of experience in diverse sectors such as Health & Human Services, Transportation, Logistics, Media & Advertising, Insurance, and State and Federal Programs, we are committed to driving positive change and growth.
Our unwavering dedication to excellence propels us forward as we shape the future of Enterprise Architecture, Business Architecture, Business Process Management, Process Improvement, Project Management, Solution Architecture, Software Development, and IT Staffing. We envision a world where businesses and organizations thrive, powered by our comprehensive insights and holistic solutions.
Guided by integrity, collaboration, and continuous learning, we strive to be the trusted partner for public and private sector companies seeking transformational success. With each endeavor, we aim to redefine possibilities, exceed expectations, and leave an indelible mark on industries worldwide.
Join us as we redefine the boundaries of innovation, create lasting value, and foster growth that resonates across sectors and generations. At Kumar Consulting, we believe in a future where expertise and innovation converge to shape a world of limitless opportunities.
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